Support Lowepro
Consumer
Please contact the store directly regarding RMA or service.
Reseller
An E-mail with information about the product with product code and error description must be sent to rma@turascandinavia.com. You will then be notified if the product should be sent in for troubleshooting/repair or if the product is covered by a guarantee where it can be replaced/credited directly.
Spare parts for customers and consumers
You can buy spare parts directly here: www.loweprospares.com
Warranty
Lowepro offers 2 year warranty. The guarantee covers products purchased in Sweden. Receipt is required. Complaints regarding manufacturing defects are regulated in Sweden in accordance with the Consumer Purchase Act. In these cases, you should always complain about the product in the store where you bought it.
Address
Tura Scandinavia AB
att: Service
Energigatan 15B
434 37 KUNGSBACKA
Support Lowepro
Consumer
Please contact the store directly regarding RMA or service.
Reseller
An E-mail with information about the product with product code and error description must be sent to rma@turascandinavia.com. You will then be notified if the product should be sent in for troubleshooting/repair or if the product is covered by a guarantee where it can be replaced/credited directly.
Spare parts for customers and consumers
You can buy spare parts directly here: www.loweprospares.com
Warranty
Lowepro offers 2 year warranty. The guarantee covers products purchased in Sweden. Receipt is required. Complaints regarding manufacturing defects are regulated in Sweden in accordance with the Consumer Purchase Act. In these cases, you should always complain about the product in the store where you bought it.
Address
Tura Scandinavia AB
att: Service
Energigatan 15B
434 37 KUNGSBACKA