Support Gitzo

Consumer

Please contact the store directly regarding RMA or service.

Looking for spare parts? Please contact your retailer or order directly from: Gitzo - Service and parts centre

Reseller

In case of problems with your product, registration must be made here. As soon as your case is registered, we look at this and provide feedback with instructions on what will happen. Our goal is to return the same day with a response to the application made.

WARRANTY SERVICE – WHAT IS NEEDED?

GITZO – EXCLUSIVE BAGS

  1. PRODUCT CODE – OFTEN FOUND DIRECTLY ON THE PRODUCT

  2. SERIAL NUMBER – OFTEN FOUND DIRECTLY ON THE PRODUCT

  3. RECEIPT/INVOICE COPY

  4. DESCRIPTION OF THE ISSUE

  5. PHOTO OR, IF NEEDED, VIDEO OF THE ISSUE

  6. REGISTERED EXTENDED WARRANTY?

Warranty

On products from Gitzo, we offer a two year warranty.