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Support Alcosense
Consumer
Contact your reseller for complaints or service. Receipt from the time of purchase must always be presented.
Reseller
An E-mail with product information with product code and error description should be sent to: rma@turascandinavia.com. After this, you'll get information whether the product should be sent in for troubleshooting / repair, or if the product is covered by a warranty where it can be replaced / credited directly.
Support
For support regarding specific models, we ask you as an end consumer to check out the manufacturer's website.
https://alcosense.se/support-page
Calibration
After twelve months, your breathalyzer requires calibration to work properly. Click on the link to book calibration.
https://alcosense.se/alcosense/alcosense-calibration-se.html
Warranty
On products from Alcosense, we offer a two year warranty.
Support Alcosense
Consumer
Contact your reseller for complaints or service. Receipt from the time of purchase must always be presented.
Reseller
An E-mail with product information with product code and error description should be sent to: rma@turascandinavia.com. After this, you'll get information whether the product should be sent in for troubleshooting / repair, or if the product is covered by a warranty where it can be replaced / credited directly.
Support
For support regarding specific models, we ask you as an end consumer to check out the manufacturer's website.
https://alcosense.se/support-page
Calibration
After twelve months, your breathalyzer requires calibration to work properly. Click on the link to book calibration.
https://alcosense.se/alcosense/alcosense-calibration-se.html
Warranty
On products from Alcosense, we offer a two year warranty.